5 Ways your business can use call recording to improve sales
Let’s face it. The world has changed. Now more than ever, businesses…
How to close deals in lockdown (and who’s still buying?)
The lockdown that followed the COVID-19 outbreak has been an exceptionally difficult…
The art of survival after losing a client
The fate of your business surviving after the loss of its biggest…
Understanding Service Vs Help desks and ITSM
The IT world is full of difficult to understand terms, making it…
4 Tips for more engaging client presentations
Wouldn’t it be great if you could leave a presentation knowing you…
5 Ways your business can employ excellent customer service
Customer service skills are necessary in a wide variety of industries, from…
7 strategies to improve customer engagement
You are bound to react with delight when someone buys from your…
Digital signage as a tool to improve your customer experience
The global digital signage industry has steadily been growing, and it is…
How to create an effective customer service strategy
Customer service should be the cornerstone of your overall business strategy. No…
5 Proven strategies to improve retail sales
Coming up with a product or service as a business idea may…